FAQs
Q: How long does it take to create my custom order?
A: Standard production takes 3-5 business days after design confirmation. Need it faster? Choose 24h Rush Service at checkout
Q: What file formats do you accept for custom designs?
A: We prefer high-resolution PNG/JPG (300dpi+) or vector files (AI/EPS). For text , simply type your message during checkout.
Q: Can I make changes after submitting my design?
A: Yes! You have 6 hours to request revisions post-submission via our Design Hub.
Q: Do you offer discounts for bulk corporate orders?
A: Absolutely! Orders over 300 units automatically get 40% off + free branded packaging. Email support@customsgift.com for VIP pricing.
Q: What shipping options are available to Canada/Australia?
A: We ship globally via DHL Express (3-7 days) or USPS Economy (10-15 days). Track your order in real-time through our portal.
Q: Are your materials food-safe and eco-friendly?
A: All products use FDA-approved coatings and FSC-certified wood.
Q: When should I order to receive by Christmas?
A: Holiday Deadlines:
Standard: Order by Dec 10
Express: Order by Dec 18 (excludes remote areas)
Q: Can I use my pet’s nose print for engraving?
A: Yes! Upload a clear photo of the print and our designers will vectorize it. Need help? Book a free photo consultation.
Q: Can I use copyrighted characters (e.g. Disney)?
A: We respect intellectual property laws.
Q: Do international orders need to pay import duties?
A: Duties are calculated by local customs. Except for remote areas, we provide tax-inclusive services.
Custom Bulk Orders Starting at 50+ Units
🏢 Tailored for Businesses, Empowering Brand Influence
Whether you're seeking unique corporate gifts, elevating client experiences, or searching for a reliable bulk customization partner, we offer a one-stop solution to amplify your brand’s impact.
✨ Why Choose Us?
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✅ Exclusive Business Benefits
Volume Discounts: Orders start at 100+ units, with up to 40% savings on bulk purchases.
Tax-Free Invoicing: Compliant VAT invoices & PO support for seamless accounting.
Free Samples: Submit your corporate email to claim a logo-engraved sample. -
✅ Deep Customization, Fast Turnaround
Full-Custom Solutions: Laser engraving, UV printing, branded packaging design.
7-Day Production: In-house factory ensures on-time delivery for 5,000+ unit orders.
Global Logistics: EXW/FOB terms available, serving major ports in the US, CA & AU. -
✅ Quality You Can Trust
Certifications: FSC eco-certified cork, FDA-compliant materials.
Proven Success: Trusted by 500+ businesses, including InterContinental Hotels, Microsoft Partners, and North American Café Chains.
🎯 Business Use Cases
Employee & Client Gifts
Holiday coasters engraved with employee names + company slogans.
Client gift sets with custom cards, driving a 35% increase in repurchase rates.
Events & Trade Shows
Conference swag from 500+ units at $1.2/pc.
3D embossed logos turn promos into collectibles.
Hospitality Industry Upgrade
Waterproof coasters with branch info boost brand recall.
Bulk orders cut annual procurement costs by 20%.
Success Stories
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🏭 Tech Startup Case
"Used custom engraved wood openers with QR codes at CES – generated 287 qualified leads in 3 days."
🏨 Hotel Chain Case
*"5000+ room key holders with local artwork – increased TripAdvisor ratings by 0.8 stars."* -
📈 Results That Speak Volumes
Brand Exposure: 89% of clients report recipients actively inquire about their brand.
Cost Savings: Businesses ordering 2,000+ units/year save $8,500 on average.
Risk-Free Partnership: 30-day quality guarantee + free replacements. -
🏆 Client Testimonial
“Annual orders of 3,000 coasters boosted client retention by 20%! Their customization integrates seamlessly with our procurement workflow.”
— Jessica, Procurement Director, Global Logistics Firm
💼 Engineered for Business Success – Maximize ROI with Every Custom Order!
Enterprise Partnership Program
Scale Your Brand with Bulk Customization – Wholesale Rates & VIP Perks